Ted MacLean | Iron Mountain

What we're doing right –

We’re honored that you consider us trustworthy—it is one of the key reasons you selected us as a partner. You also told us that our Couriers and Transportation teams are doing a fantastic job—and that it’s important to you. Check out these stories…

  • President Lincoln
    Safeguarding President Lincoln’s Words and Written Record

    President Lincoln changed the face of America by ending slavery and creating the Gettysburg Address, but what else can you learn about our beloved president? The Papers of Abraham Lincoln is a long term project that helps identify, transcribe and publish all documents written by or to Abraham Lincoln during his lifetime. Find out more about President Lincoln’s legacy.

  • Face of the Mountain
    Protecting your information as if it was our own

    Iron Mountain takes safeguarding your information very seriously. That’s why we are committed to employing a holistic security strategy based on our 60+ years of expertise and our understanding of the common threats you face. Learn more about the extensive measures we are putting in place to secure and safeguard your valuable information assets.

  • Heidi Smith
    Meet a Mountaineer

    After learning that two abandoned cats were going to be put on the street, Canada Account Manager Heidi Smith took them into her home and fostered them until adoption. Since then she’s spent countless hours volunteering at her local cat rescue organization fostering cats, helping find homes for animals, and assisting with fundraising events. She finds it rewarding to step outside of herself and look at the needs of others.

How we’re evolving -

We need to make sure that we’re one step ahead of your needs. That’s why we’re working to make improvements to the areas that are the most meaningful to you. We are excited about the changes we’re making to be more responsive to your needs and build better relationships with you—overall making it easier to do business. But, we’re not quite finished putting the final touches on these changes, so stay tuned to hear more in the coming months.

Things you asked for and how we’ve delivered –

Your feedback informs where we make investments in better serving you. Here are some new services, updates and changes that you may have seen.

  • Comprehensive Information Governance Auditing Made Easy
    Comprehensive Information Governance Auditing Made Easy

    Are you sick of deciding between easy and comprehensive? With an auditing process that involves minimum effort from the workforce and auditing team, your business could save time and money. Learn more about the auditing process at Iron Mountain.

  • PO Change
    Purchase Order Enhancement

    Your feedback hasn’t gone unnoticed. As part of our commitment to improving your experience, we wanted to make sure you are aware of some of the enhancements we’re making to our systems. Find out more about the recent improvements to our purchase order systems.


  • Updates to Iron Mountain Connect™, our online records management tool
    Updates to Iron Mountain Connect™, our online records management tool

    We’ve made significant updates to the portal. Learn more about the enhanced search capabilities, optimized workflows and new browser support.