Iron Mountain Connect

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Business Challenge

You keep your paper records for a good reason. Contained within them are the answers you need to drive your business forward. But are you confident that you can quickly find them the moment you need to? And are you certain that the information you maintain, including that of your customers, is protected against things like inadvertent disclosures and theft or environmental damage like natural and man-made disasters? If the information you need isn’t readily available, the consequences can be significant.

It’s time to stop scrambling for information and start managing your company’s records in a new way: one that decreases costs and boosts efficiencies, while enabling you to confidently answer the questions that are key to gaining the competitive advantage.

What If You Could...

  • Quickly access and manage your records and information management program right from your desktop?
  • Submit requests to retrieve specific information with a few clicks of a button, no matter the day, time, or delivery location?
  • Gain valuable insights into the health of your records and information management program?
  • Allow authorized employees to self serve and get what they need when they need it?
  • Save time, resources, and costs?

Get Connected With Iron Mountain Connect™

As your gateway, Iron Mountain Connect puts you in total control of your records and information management program. With just a few clicks, you can manage your program with ease and confidence. You’ll be able to search through your offsite inventory, locate what’s required to satisfy an internal or external request, and arrange for it to be quickly delivered to your desired location – no matter where or when.

Features Of Iron Mountain Connect

66% of knowledge workers indicated that they spent at least 15% of their day searching for information.

— Delphi Group. “The High Cost of Knowledge.” 2010.

You know who has access to your records with Iron Mountain Connect. You can set access permissions based on criteria such as department or job role. You can also define field requirements so that users enter specific information about records sent to offsite storage in your own terminology, helping you to quickly and accurately get what you need when you need it.

This fast, user-friendly system enables you to most effectively communicate with us and with your authorized users when you need to. Whether you need to place an order to retrieve your records, have us pickup records, add new users, or report on program activity, costs, inventory, compliance, or check on the status of a request, Iron Mountain Connect is your one-stop shop. You are in control when you use Iron Mountain Connect.

Applications Available Inside To Meet Your Dynamic Program Needs

Record Center

Your online, anytime connection to your records and Iron Mountain. No need to call or send an email again — Record Center lets you do it all online 24/7. Use the Record Center to:

  • Find records you need fast with our innovative search technology
  • Place an order to retrieve your records
  • Request a pickup of your records
  • Order supplies

Retention Schedule

Streamline the adoption of your company’s retention policy, ensuring compliance. Users can view the company retention schedule from one central location to govern the proper retention and disposition of records.

Report Center

Gain visibility into the performance of your records and information management program by accessing vital information for effective program control. A variety of reports are available on account activity, destruction eligibility, inventory, and program cost.

Shredding Center

Your online connection to Iron Mountain and your compliant shredding activities. You can monitor your shredding by visiting profiles and view your pending shredding order list at your convenience. You can also make shredding requests via the online shredding request form. Requests like adding a new location, closing an existing location, or changing frequency of service can be requested via Shredding Center’s online request form.

Escrow Management

Gateway to all your escrow management resources. Review account information such as deposit data and beneficiary enrollments, conduct escrow transactions, and view imaged documents. Improve critical response time with customer information at your fingertips.

Manage Users

Control access to applications and your records like you control access to your building and prevent information from ending up in the wrong hands. Flexible administrative functionality provides you with the ability to create, modify, and manage users and privileges across divisions, departments and locations, ensuring users access only appropriate information.