Enterprise Excellence through Information Governance and Digital Transformation (IDC InfoBrief)
A cornerstone of digital transformation is transforming
document-centric business workflows, especially
those related to interactions with customers and other
Failure to transform document
workflow and information
governance processes impact
the quality and integrity of
information, compromise data
analysis and increase risk of
Innovative technologies are enabling fundamental changes in
managing document workflows and governing information.
This offers organizations opportunities to drive competitive
differentiation as well as improve bottom-line results.
At the same time, these technologies, as well as the overwhelming
volume of information, present new challenges including the
challenge of complying with new regulations such as General
Data Protection Regulation (GDPR).
This InfoBrief describes specific benefits of driving
organizational maturity across both document workflow
technologies and information governance best practices
for better business outcomes.
The Digital Transformation Mandate
A Focal Point of Business and Technology Strategy
Digital Transformation (DX) is enterprises’ use of 3rd Platform technologies (cloud, mobility, big data
analytics, social business) to create value and competitive advantage through new offerings, new
business models, and new relationships.
Information Governance and
Powered by the third platform, an array of services and solutions are transforming the traditional way
of doing business. These solutions are replacing disconnected workflows, manual data entry, and silos
with organization-wide integration, process automation and, ultimately, maximum efficiency.