Iron Mountain Canada - Support


Subscription Service	# of Computers	Contact Information	Online Resources
Connected® Backup for PC* Enterprise	more than 200	North America 1-508-808-7629
Connected® Backup for PC Small Business	5 - 200	1-800-647-3078 (8:00 AM - 9:00 PM ET)
Connected® Backup for PC Home/Home Office	1 - 5	1-800-647-3078 (8:00 AM - 9:00 PM ET)
QuickBooks Users	All Users	1-508-879-6017 Email Support
Quicken Users	All Users	1-508-879-6690 Email Support
Licensed Software Support	All Users	Connected® Backup for PC License Request
LiveVault	All Users	866-888-2858
* formerly Connected DataProtector/PC


Service	Contact Information	Online Resources
Domain Name Management	800-875-5669
Technology Escrow	800-875-5669

Service

Contact Information

Online
Resources

Film & Sound Archiving
Disaster Recovery Support
Document Management Services
eDiscovery & Litigation
Email Continuity
eRecords Management
Health Information Services
Offsite Tape Vaulting
Records Management & Storage
Secure Shredding

Customer Service for Records Management:
800-327-8345

Customer Service for Data Protection:
1-888-365-4766
For questions on your
account, scheduling pickups
or delivery issues

Technical Support:
800-888-2774
For questions or problems
with the Iron Mountain
applications you use
to monitor your services

Iron Mountain Connect

SafeKeeper PLUS

Secure Sync