Customer Support 24/7
Our Customer Support & Information Center can help provide you with the quickest answers to your questions, or feel free to contact us your convenience.
Support

Customer Support 24/7

Our Customer Support & Information Center can help provide you with the quickest answers to your questions, or feel free to contact us your convenience.
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Canadian French Customer Service: 800-327-8345

Customer Service for Records Management

1-800-FASTFILE (327-8345)

Domain Name Management

800-875-5669

Customer Service for Data Protection

1-888-365-4766 for any questions on your account, scheduling pickups, or delivery issues.

24-Hour Support for Iron Cloud Customers

Our goal is to provide every Iron Mountain Iron Cloud customer with responsive, professional service 24-hours a day. Please use the below contacts to reach us.
Email: Servicedesk@ironmountain.com
Phone: 1-800-934-3453
Submit a ticket: For any non-critical issue, mail Servicedesk@ironmountain.com and copy ironcloud.support@ironmountain.com and include IronCloud (as one word) in the Subject line to expedite assistance.
For any critical issue, please call 1 (800) 934-3453, select option 4 for Iron Cloud Services and then select the number listed for your specific service.