COVID-19: We're here for you

As the COVID-19 health crisis continues to evolve globally, we remain focused on the health and safety of our employees, their communities and our customers. We are committed to providing you with educational resources and relevant solutions to help you address your urgent needs and navigate through these changing times.


We’re also here to provide you with a message from our CEO and information management services to address the changes in your business. Remember - we're here to help.

Please visit our Support Center if you would like more information on our online customer portal.

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Enabling a Secure Home-based Workforce

We can assist organizations with a home-based workforce who need to:

Limiting Physical Contact

Business can’t stop, but human contact can. We want you to know you have options when it comes to ways you can reduce the vendors (like us) your employees come into contact with:

  • Continue to access you critical records while limiting physical contact through digitization
  • Reduce the number of delivery personnel employees come into contact with by consolidating your deliveries through us
  • Limit your employee’s time on on-site in the Iron Mountain Data Center by taking advantage of our SmartHands service, which can be requested via an online portal at any time.

Supporting Healthcare and Government Organizations in a Crisis

We work with healthcare facilities and government services in times of crisis to:

Mitigating Supply Chain Disruption

If you’re stocking up on inventory, and need a secure place to store it, we can help by leveraging any of our facilities and local logistics networks around the world.

We’re committed to working with you to partner and provide solutions for your business. Please don’t hesitate to reach out to your Iron Mountain team or complete our contact form for support and assistance with your latest challenges. Please work with your representative to confirm availability of specific solutions in your local market.

Educational Resources


How Businesses can Prepare for COVID-19

remote worker

Guidelines for Information Security and Records Management for Remote Workers

10 things to do while practicing social distancing- A gap between people holding hands

10 Things To Do While Practicing Social Distancing

A Practical Guide to Records and Information Management Destruction - A smiling woman

Working from Home During COVID-19: 5 Tips to Keep Your Team Communications Compliant

Three Reasons You Should Invest in a Retention Schedule- People greeting each other

Five Tips for Maintaining Your Mental Health When Working From Home

Industries - a couple reviewing mortgage documents

Covid-19 Interest Rates Present Mortgage Industry Challenges

Best Practice Guidance: Information Security and Privacy for Remote Workers in a Time of Crisis

Webinar: Information Security and Privacy in a time of crisis | April 9, 2020

Check back regularly, as we will be adding more resources as they are available.